Mills Properties is an award-winning property management company with 30 communities located throughout St. Louis, and Columbia, MO. Our success is rooted in the hard work and unfaltering dedication of our team members. Driven by our mission of providing the setting for your best life, we desire to see our associates excel and leave work every day with a sense of pride and accomplishment. We invest heavily in our people by offering:
Competitive wages
Monthly & quarterly performance-based bonus program
Three medical insurance options (premiums starting at just $10 per paycheck)
Dental, vision, and life insurance
Company-paid short-term and long-term disability
Industry-leading paid time off program (accrue 18 days in your first year)
8 paid holidays
401k program with company match
Health savings account with company match
20% off rent at any of our communities
We are looking for an experienced maintenance supervisor to oversee all maintenance needs of the property including appearance, safety, the make-ready process, preventative maintenance, and repair.
How You Will Be Successful:
Direct and oversee all aspects of the property’s maintenance function
Monitor, prioritize, and complete service requests and maintenance activities ensuring issues are handled to the satisfaction of the residents
Monitor daily workload of maintenance team, assisting as needed, to ensure tasks are completed timely and effectively
Coordinate, schedule, and complete preventative maintenance on property, buildings, units, appliances and equipment
Manage the make ready process by ensuring all repairs, replacements, and clean-up are completed
Communicate daily with property office reporting on progress of service requests and make readies
Act as the safety steward by addressing hazardous conditions and training staff on safety and protective measures
Participate in property inspections with lenders, investors, and senior leadership; resolve issues as needed
Maintain an adequate inventory of materials and supplies
Exhibit “servant-first” leadership by putting the needs of the team first, providing training and feedback to continually enhance individual and overall performance, and ensuring all necessary resources are available to meet KPIs, improve service quality and exceed resident expectation
Review staff performance regularly, communicate expectations, and hold associates accountable through training, mentoring, performance improvement plans, and, as a final resource, corrective action
Monitor pool operation daily and maintain the appropriate health department standards
Maintain curb appeal by assisting grounds keeping and picking up litter
Assist with housekeeping, inspections, and other tasks as assigned by the property manager/maintenance supervisor
Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns
Maintain organization and cleanliness of work areas and maintenance shops
Abide by Mills policies and procedures and laws pertaining to Fair Housing, Americans with Disabilities Act, etc.
Embrace Mills values and apply to all areas of responsibility
What You Need:
High school diploma or GED; Trade school degree preferred
Minimum of five years’ maintenance experience including tile, carpentry, plumbing, electrical, and HVAC repair
Previous supervisory experience preferred
EPA certification Type I and II, or Universal and CPO certification required
CAMT certification preferred but not required
Demonstrated leadership and coaching skills with ability to mentor and develop others
Proven ability to maintain composure against obstacles; solving problems with keen insight
Ability to work a varied schedule including weekends, holidays, and on call
Ability to work in extreme environmental conditions (heat, cold, rain, snow, etc.)
Valid driver’s license
Adept at building relationships and working in a team environment with proven track record of sharing ideas, providing encouragement, building on other’s ideas, giving due appreciation and bringing out the best in others